That time of the Month

Haha ... and no it's not what you are thinking. Today is without a doubt the most stressful day of the month. The last day. UGH! I work at a mortgage company in the collections department, and I am stressed beyond belief right now. Of course, there is all the things that need to be done liability wise at the bookstore with sales taxes, 941, 940 and customer statements; but nothing compares to the stress of a collections deadline. **deep breath**

So, this month was a rough month all around, and not just for me -- for my whole group... well, the whole pod really. It was awful. We have 3 separate goals given to us at the beginning of the month. Overs, Repos, and Unders. Overs are those accounts that are delinquent over 30 days past their due date. Repos - I think we are all smart enough to get that. Unders are delinquent accounts that are under 30 days past due. When I got in this morning I still needed to drop 12 Overs, I was at my max for repos with 2, and needed 23 Unders. Keep in mind that the Overs who just make one payment will become Unders, so I really needed 35 Unders.

Yesterday I almost stabbed my supervisor over this one account that is 5 payments past due. All of our legal notices had expired the beginning of last month and now that I have contact with my customer and they want to try and save their home he says "Repo it". *squinting and growling*. Now mind you, had they been 5 payments past due and sent ONE FRIGGIN PAYMENT and I wanted to get the home, he would say "they are making an effort to pay, lets wait until next month". But since I'm at my Repo max, it's the day before the last day of the month and I will be getting a $250 bonus because I'm at that goal he says "REPO IT". ugh!!! I managed to talk him off the ledge because the customer was begging for another day to try and come up with all the past due payments. So... today I get in and get a call from another customer (3 pays past due) who says -- I am moving out, I want you to come get the trailer by may 9th. She still has her junk in the home and the power is still on. Per our guidelines for legal action, we cannot submit an account for repossession until it is completely vacant (verified by a 3rd party), power is off, and all belongings are out of the home. So what does my fearless leader do? Manages to call a FRIEND of the customer to get her to say that she has moved out, ONLY has 10 or so boxes of stuff in the home and that the power WOULD BE off by May 8th. So his answer ... you guessed it -- REPO IT!!

Yeah, definitely beyond the sharp objects at this point and really just want to throw something really heavy and blunt at his head.

So by 4:30 today I had finished my daily sequence, either called, left a message for or talked to every single over account that I have and was working through some of my unders. I looked at Vanisia and said - I'm done. I have (at this point) 9 overs to drop, they just pushed a repo through to bust my repo goal, and still need 30-something unders... I'm done.

I'm soooooooooooooooooooo over collections. Three years is a LONG time for collections. I have two active applications out for other positions. One in inside sales, and the other as the office manger at a sales center that is in Lenoir City. A bit of a drive for me, but would be an increase in pay and would get me away from the madman of my supervisor. Ooooo I can't stand that man. Only he and my mother can get me from calm, cool and collected to flaming mad wanting to stab someone in 2.4 seconds. No - it doesn't even take that long. Sometimes just the very sight of him does it. haha. Time to move on don't you think?

yeah, so the chest pains came back today. ha! I swear it's just anxiety. And I know why they went away. Anytime I make the decision to do something about it, the symptoms get better. Not just mentally either. A couple years ago when I was out for surgery. The pain had gotten so bad that I could not function. So, I left work to go to the emergency room. When I got there -- no pain. What the Junk?! We later figured out why - and that was because my organs had pressed together to seal off the perforation in my colon. Caused a nice mess of abscess and infection, but felt better. =o) Same thing with mental and emotional issues. I finally get to the point where I understand that I need help, I take the first step in getting that help, for example - making a lunch date with my pastor's wife (yeah - not the first lunch that we have had). Then, knowing that the day is approaching, the chest pains go away... I don't think about things that usually plague my mind... nothing so much as goes wrong during the day and I chicken out. So when it comes to D Day, I'm good, let's eat, nice talking to you too.

I really am trying to come up with something sunshiney and happy to blog about - I really am. I just don't have it in me lately. I use up all my sunshineyness to get through the day and pretend that everything is ok. I guess that's part of the problem.

I did have a really cool quote in my "thought of the day" email ... it was from Confucius... "Everything has it's beauty, but not everyone sees it". My friend Tonya used to say (in a really bad Chinese accent) "Confucius say... He who stand on toilet - is high on pot". *giggles at the memory* She had plenty of Confucius quotes like that.

Well, I'm still at the bookstore about to pass out. I've been up since 5:30 this morning for Body pump. It's almost 11 now. I still gotta get home... and my house is a disaster. I attempted to shampoo my carpets this week. Got about half way done and ran out of time. So all my furniture is out of place in 3 different rooms. ha - they will stay that way too. I'm going to BED!! I already missed Top Chef ... so now I'm bitter! Oh - NOOO ... I'm not bitter, can't handle another bitterness sermon. hee hee... g'night.